We are so confident of our ability to deliver you an exceptional website, we are prepared to Guarantee it.

1. On time Guarantee
   Once your website design is approved and a go-live date agreed, we guarantee to complete by this deadline (provided of course all website graphic, content and feedback is received from you on schedule).
   
   
2. On Budget Guarantee
   You are guaranteed to pay only what is in your quote. You won't have any surprises. If additional features or enhancements are required, you will receive a quote, or estimate, prior to starting, to make your decision an easy one.
   
   
3. Look and Feel Happiness Guarantee
   Our web design experts will work with you to develop and enhance the look and feel of your website. We do not proceed with the next steps of the website development until you are 100% satisfied.
   
   
4. W3C Standards and Search Engine Friendly Guarantee
   We guarantee to design the structure of your website so that it will be indexed by leading search engines. We develop using XHTML and use CSS style sheets to control the look of the visual elements and ensure that pages validate as XHTML pages.
   
   
5. Thorough Quality Assurance Guarantee
   When your website goes live, we take it through a comprehensive 34 point go-live test process. Testing includes links, images and form testing (to ensure forms are being received). We test across multiple browsers to ensure your content is viewed consistently by all. If there is an issue, our exception management system ensures we are automatically informed, and the issue sorted before you even know about it.
   
   
6. 99.99% Website availability Guarantee
   We ensure that your website will be available 99.99% of the time.
   
   
7. Double Backup and data protection Guarantee
   We guarantee that your data and website will be backed up every hour at our data centre, and mirrored at our geographically distant offices. In the event of a major disaster our Disaster Recovery Plan protects the integrity of your data.